REGULATION AND CONTROL OF LOCAL PUBLIC TRANSPORT
The Agenzia Milanese Mobilità e Ambiente is for the Municipality of Milan the technical support structure for the development of the institutional tasks as far as the programming and the regulation of the services of Local Public Transport.
The performance of the reform has been primed with the approval of regional law 22/98 that has defined  the reorganization and the development of the system of regional public transport.
Subsequently it has been developed with the assent of the Local Authority reached through the subscription of understanding protocols that have formalized specific agreements.
Such protocols have defined the level of the minimum services of Local Public Transport, the programmatic directions for the editing of the following acts, for the stipulation of the contracts, delineated the action areas and defined the operative plan in order to respect the times of accomplishment of the tenders.

On the base of these actions the Municipality of Milan has processed the "Programma Triennale dei Servizi", the so-called PTS.
The reform, started with regional law 22/98 and specified in the strategies and targets through the following regional law 36/01, has defined the separation between the function of regulation, attributed to the Public Authority, and that one of services management, carried out by the operator.
Moreover, the reform has established the overcoming of the monopolistic situation, introducing rules of competitiveness  in the allocations of the services, monitoring  and stimulating the improvement of the quality, of the effectiveness, efficiency and economy.